A bold bet on agent-native platforms sparks debate over the future of SaaS, work, and innovation.
Microsoft’s Charles Lamanna predicts traditional business software will be obsolete by 2030, replaced by AI “agent-native” platforms that chat, adapt, and manage data without rigid apps. He argues current enterprise tools are relics, soon buried under conversational layers where CRMs, dashboards, and workflows become irrelevant. Advocates say this will redefine software and reshape teams, while skeptics warn industries like logistics can’t rely on probabilistic AI, standardization risks stifling innovation, and replacing entire ecosystems would be a governance nightmare. Microsoft’s strategy seems clear: kill off SaaS itself before competitors do.
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